Hospital Du Suroît — Hospital in Salaberry De Valleyfield

Reviews of Hospital Du Suroît

• Austin

  Added 2016.05.03

  Worst emergency system I've seen in my life. The freshly renovated maternity ward is apparently outstanding with great staff, but I would rather drive over an hour to get to another hospital knowing that there are times when a guy with a known minor ear infection get to see a doctor faster than a guy with a bleeding eye. Miscommunication seem to be common between the staff as they mix you with other patients, refer you to the wrong people and plain forget you in a closet (yeah, it happens). In case of emergency I avoid this hospital now and instead take the hour-or-so drive out of town to another facility. The time you lose on the road is more than saved in the waiting room.
• Sean

  Added 2016.04.02

  Extremely long wait and people who work there are very rude. Especially I spoke English and I had my friend help me out with nurses translating what they were saying and explaining to them why I was there. As many people do not speak English or speak very little English. And one lady said I think she could talk for herself in French until she noticed I was English.
• Kyle

  Added 2016.02.21

  What a horrible experience. Thank God I'm young and it's only a finger. I cannot imagine how it is for older people with real sickness.
• Steven

  Added 2016.02.07

  Absolutely horrible service - my son was brought in via ambulance - not even a vital sign was taken - the triage nurse touched his belly where he had pain and when I asked what she whispered to the paramedic, she snapped "I'm not a doctor". They put my son in a room and not one nurse or doctor came in - I ran him to the washroom multiple times as he was very sick - not even a concern from a nurse or staff member. Once we informed them that we were taking him to the Children's Hospital and requested the paperwork from the paramedics did they show interest. A nurse shows up asking that I let them know when he goes to the bathroom again - we didn't even bother. Packed him up and drove the 50 minutes to the Children's - got A+++++ care there - and we were seen immediately. Good luck at Hôpital du Sûroit - if they didn't even take a second look at a young child brought in by ambulance I don't have high hopes for anyone else they bring in. Disappointing and shameful.
• Anthony

  Added 2016.01.05

  Arrived via ambulance, went from a stretcher to the waiting room, left alone in 10/10 pain,
• Eric

  Added 2014.10.05

  The one-Star is simply because I couldn't rate it even lower.
• Jacob

  Added 2013.12.12

  Needs to close down....I rate it a BIG ZERO!!!
• Isaiah

  Added 2013.05.13

  I attempted to ask for help many times, they just said u have to wait. Left me alone to pass a stone with zero meds to help the pain or information on what was going on, when I asked for help, the nurse gave me attitude while I'm about to pass out from sever pain too. I asked to be transferred and they said you must leave on your own! Why accept the ambulance to the hospital if you can't help the person? I looked like a ghost passing that stone....I had no idea what was happening or why I had blood in my urine! I asked for help many times and they sent the security guard while I'm not even being rude in any shape or form but visibily in serious pain. I couldn't leave since I arrived via ambulance. Worst hospital ever! the security guard knew my situation and was very kind, he even told me to file a complaint when I get back on my feet and gave me the form. Imagine that..you say your in 10/10 pain and they send the security guard? yeah maybe he can beat u now that u can't stand on your own 2 feet! never again...that kinda bad! I rather risk my life going further away next time cause I know if it's serious, I just might die waiting! no wonder the ambulance drivers made a face like poor u when they knew I was going to valleyfield hospital. You should see the attitude on some of the staff faces...they don't care! not one bit! wrong field for these people! maybe a club bouncer would be better suited for them as a career. To all the folks who do attempt to help people there...thank u! too bad you work in a broken system and all your hard work is wasted!